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Order Information

Terms & Conditions

Snyder Events hereby agrees to lease to Client the equipment in accordance with the following agreement:

  1. DELIVERY/PICK UP. Delivery service is available on most orders. All fees are based on tailgate delivery per truck and charged by geographic location. Additional delivery charges may occur with rental orders requiring more than one delivery and/or truck. Responsibility for equipment remains with the client from the time of delivery to the time of pick up. If client is not available upon delivery, it is assumed that the items were delivered correctly and therefore client is responsible for all missing items. Delivery and pick-up times are subject to change without notice. Delivery and pick-up dates and times are not guaranteed.
  2. CLEANING. China, Glassware, and Flatware must be returned free of debris and repacked properly in the crates and/or racks provided or additional charges will be assessed.
  3. LINENS. DO NOT ROLL UP OR PLACE WET LINENS IN ANY PLASTIC BAG. Mildew may result. Damage such as mildew, burns or tears will be billed the purchase price of the linen to the client. Return all linens dry and free of waste. Mildewed linens are not covered by damage waiver.
  4. DAMAGE WAIVER. Damage waiver modifies the renters responsibility against damaged items. A non-refundable damage waiver of 8% will be added to all rental orders. The Client may decline the damage waiver charge by making a cash deposit equal to full value of the equipment rented. Damage waiver does not cover theft, vandalism or negligence.
  5. TENT RENTAL.
    1. Client agrees to release Snyder Events of liability caused by damage to any property during tent installation and/or strike. Damages to property include, but not limited to, water lines, gas lines, irrigation lines, grass, shrubs, owers, scratches or cracks on the installed surface.
    2. Concrete ballast installation is offered but is not a preferred form of securing a tent. Snyder Events has the right to deny this type of tent installation. Asphalt installation is a routine operation requiring that we drive iron stakes approximately 3 feet through the surface.
    3. No tents are guaranteed to be absolutely waterproof, and are to be considered temporary shade structures.
    4. Client assumes all weather related risks involved in holding an outdoor tented event. Snyder Events will endeavor to minimize said risk, however, should the tenting become unusable due to high wind, snow, rain, flooding, extreme cold or heat, or any other factor beyond Snyder Events' control, Client shall be liable for payment in full.
    5. Tents are temporary structures designed to handle most normal weather conditions; however, there may be situations that become unsafe such as high winds or lightning. Evacuation of tents is recommended in these or other unsafe conditions.
    6. Client agrees that in the event of a predicted or actual storm or excessive winds, Snyder Events may dismantle any equipment that has been previously installed to ensure safety of all involved.
    7. Client agrees to have chosen tent site to be free and clear of obstacles, natural and man-made, prior to the arrival of Snyder Events’ tent installation crew.
    8. Client also agrees to have all tents clear and free of obstacles, decor, furniture, etc. prior to the arrival of Snyder Events’ tent striking crew. Failure to have tent site ready for strike may result in delayed pick-up and/or additional labor charges.
  6. INDEMNIFICATION AND DEFENSE. Client agrees that if any legal proceedings are brought against Snyder Events to recover compensation for injuries to individuals or damages to personal property occurring in connection with the event. Client will provide a defense for Snyder and any of its employees named in such proceedings and will indemnify Snyder and its employees for any judgment rendered against them.
  7. The renter is responsible for the use of the rented personal property. The renter assumes all risk inherent in the operation and use of the rented equipment and agrees to assume the entire responsibility for the defense of, and to pay, indemnify and hold Snyder harmless from the use, operation or possession of the rental equipment, whether or not it be claimed or found that such damage or injury resulted in whole or in part from Snyder Events’ negligence from the defective condition of the rental equipment or from any cause.
  8. ADDITIONAL CHARGES. Additional charges may apply if: (1) The site is not ready or accessible when the crew arrives. (2) Rented equipment is not ready for prearranged pick-up. (3) Delivery or pick-up is from any location other than that agreed. (4) Customer requires deliveries or pick-ups before or after normal business hours. (5) Site requires custom tent installation.
  9. REFUNDS, DEPOSITS and CANCELLATIONS:
    * A 50% deposit is required to secure all items on order.
    * If an order is placed within one month of the event date the deposit is due at the time the order is placed.
    * Final payments on all orders are due by the Tuesday before the delivery date.
    * Cancellations that occur more than 2 weeks out will be subject to 25% of the order total.
    * Cancellations within 14 days of the event will be subject to the full 50% deposit.
    * Cancellations within 3 days of the delivery date will be subject to 75% of the order total.
    * Cancellations made after the order has been loaded and delivered will be responsible for the full amount.
    * Orders cancelled due to severe weather, acts of god and declared emergencies will be moved to a rescheduled date (items subject to availability). All monies paid prior to the cancellation will roll over to the new order on the rescheduled date. If the client chooses to cancel the event and not reschedule, the client will be liable for 35% of the order total. All monies previously paid above and beyond 35% will be refunded. If the cancellation takes place after the truck has been loaded and/or delivered the normal cancellation policies will be in effect.
    * Heater Cancellations must be made by 3pm the Tuesday prior to delivery. All heater cancellations after end-of-day Tuesday will be subject to a 35% reservation fee.

I hereby authorize Snyder Events to use my credit card to cover the rental and/or deposit, covering any loss and/or damage for the items provided.